Question 1

How do I create an account?

Accepted Answer

Creating an account is simple: Click 'Get Started', enter your first and last name, your Ugandan mobile number (MTN or Airtel), and choose a password. No email is needed. The entire process takes less than 2 minutes, and your free 20 USDT Starter package is added to your account right away.

Question 2

What documents do I need for verification?

Accepted Answer

None to open an account or start investing. ID verification is only required if you make a single withdrawal of 4,000 USDT or more — in that case you'll be asked for a valid government-issued ID (National ID, Passport, or Driver's License).

Question 3

How long does verification take?

Accepted Answer

ID verification only applies to single withdrawals of 4,000 USDT or more. Most verifications are reviewed within 24 hours, and during peak times it may take up to 48 hours. You can check the status in your dashboard.

Question 4

What do I get for connecting Telegram?

Accepted Answer

Connect your BitVori account to our Telegram bot @bitvorinet_bot: tap 'Connect Telegram' on your dashboard, or open the bot and share your phone number. You can get three things. First, when a Telegram gift is offered, the first time your account connects it gets a one-time gift on your balance; your dashboard shows the amount before you connect. Each account and each Telegram account can get it only once, and accounts that were already connected before the gift started do not get it. The gift stays yours while Telegram stays connected: if you disconnect or block the bot, we take it back (from your next earnings if your balance is too low), and you get it back when you connect again. Second, cheaper packages: while the Telegram discount is on, a package you buy inside the bot and pay with Mobile Money costs less than on the website, and the bot shows the price before you pay. There is no Telegram discount on the website or when you pay from your balance. Third, a message in Telegram when money arrives in your account. The Telegram gift is part of your balance, but it cannot be withdrawn on its own: a withdrawal still needs at least 16 USDT and paid packages of 40 USDT in total.

Question 5

How do I deposit funds?

Accepted Answer

Deposits are made with Mobile Money (MTN and Airtel). Go to your Dashboard > Deposit, enter the amount, and a payment prompt is sent to the phone number registered on your account. Approve it with your Mobile Money PIN and the funds are credited — usually instantly.

Question 6

What are the minimum and maximum deposit amounts?

Accepted Answer

The minimum deposit is 20 USDT — exactly enough to buy the Starter package. There is no maximum limit.

Question 7

How long do withdrawals take?

Accepted Answer

Withdrawals are sent to the Mobile Money number registered on your account. Standard processing takes up to 24 hours, and VIP tiers are faster — from 12 hours for Silver down to instant for Diamond.

Question 8

How often can I withdraw?

Accepted Answer

Once every 12 hours. The 12 hours count from your previous withdrawal request, whether that request was paid, rejected or failed. While a withdrawal is still pending you cannot make a new request at all, however long ago you made it. The Withdraw screen shows the time your next request becomes possible.

Question 9

Are there any withdrawal fees?

Accepted Answer

BitVori charges no withdrawal fee. The minimum withdrawal is 16 USDT. Standard charges from your mobile money operator may apply.

Question 10

How do the investment packages work?

Accepted Answer

You buy a fixed package — from the Starter at 20 USDT up to VIP Black at 2,000 USDT — and it earns a fixed daily return that accrues continuously to your account balance for a 6-month term from the date of purchase. Every new account receives the Starter package free on registration.

Question 11

How long does a package earn, and what happens when it ends?

Accepted Answer

Each package earns its fixed daily return for 6 months from the date of purchase. At the end of the term the package shows as Completed on your dashboard and stops accruing. Everything it earned stays in your account balance — nothing is deducted. The package price itself is not paid back, because the daily returns over the term are the product (the Starter, for example, earns ≈ 72.80 USDT in total). To keep earning, simply buy the same or a bigger package again. The free Starter package you receive on registration also runs for 6 months.

Question 12

What returns can I expect?

Accepted Answer

Each package has a fixed daily return: the Starter (20 USDT) earns 0.40 USDT per day, Gold (280 USDT) earns 6.59 USDT per day, and VIP Black (2,000 USDT) earns 66.67 USDT per day. See the Packages page for the full list of all 9 packages.

Question 13

When do my earnings appear in my balance?

Accepted Answer

Earnings accrue continuously throughout the day and are added directly to your account balance — there's nothing to claim or activate. You can withdraw once your balance reaches the 16 USDT minimum.

Question 14

How is my money protected?

Accepted Answer

We use bank-grade 256-bit SSL encryption to protect your data, and withdrawals can only be sent to the Mobile Money number registered on your account. Every withdrawal must also be confirmed with a one-time SMS code sent to your phone.

Question 15

How are withdrawals verified?

Accepted Answer

Every withdrawal request is confirmed with a one-time code sent by SMS to your registered phone number. This ensures that only you — with your phone in hand — can move money out of your account.

Question 16

What should I do if I suspect unauthorized access?

Accepted Answer

Immediately change your password and contact our support team at info@bitvori.com. We'll investigate and secure your account.

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